Terms of service

Terms of Service

Welcome to our online store. By using our website and placing an order, you agree to the following terms and conditions.

1. Orders

  • Please provide accurate name, phone number, and delivery address when placing an order.

  • We may contact you to confirm your order before dispatch.

  • Orders may be cancelled if the information provided is incorrect or if the product is unavailable.

2. Product Information

We try our best to display accurate product photos, colors, sizes, and descriptions. However, slight differences in color may occur due to lighting or screen settings.

3. Pricing

All product prices are subject to change without prior notice. The price shown at the time of order confirmation will apply to your order.

4. Payment

We may offer available payment methods such as Cash on Delivery (COD) or other payment options displayed on our website.

5. Shipping

We deliver orders across Pakistan. Delivery times may vary depending on your location, courier service, weather, holidays, or other circumstances.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. For hygiene reasons, used or worn innerwear items may not be eligible for return.

7. Customer Responsibility

Customers must provide correct delivery information and follow the care instructions provided with the product.

8. Privacy

Customer information is handled according to our Privacy Policy. We respect your privacy and keep your personal information confidential.

9. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Updated terms will be posted on our website.

10. Contact Us

If you have any questions about these Terms of Service, returns, orders, or products, please contact our customer support team.