Terms of service
Terms of Service
Welcome to our online store. By using our website and placing an order, you agree to the following terms and conditions.
1. Orders
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Please provide accurate name, phone number, and delivery address when placing an order.
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We may contact you to confirm your order before dispatch.
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Orders may be cancelled if the information provided is incorrect or if the product is unavailable.
2. Product Information
We try our best to display accurate product photos, colors, sizes, and descriptions. However, slight differences in color may occur due to lighting or screen settings.
3. Pricing
All product prices are subject to change without prior notice. The price shown at the time of order confirmation will apply to your order.
4. Payment
We may offer available payment methods such as Cash on Delivery (COD) or other payment options displayed on our website.
5. Shipping
We deliver orders across Pakistan. Delivery times may vary depending on your location, courier service, weather, holidays, or other circumstances.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. For hygiene reasons, used or worn innerwear items may not be eligible for return.
7. Customer Responsibility
Customers must provide correct delivery information and follow the care instructions provided with the product.
8. Privacy
Customer information is handled according to our Privacy Policy. We respect your privacy and keep your personal information confidential.
9. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Updated terms will be posted on our website.
10. Contact Us
If you have any questions about these Terms of Service, returns, orders, or products, please contact our customer support team.