Refund policy
Return & Refund Policy
We want our customers to shop with confidence. Please read our policy before placing your order.
Returns
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Returns are accepted only for wrong, damaged, or defective items received.
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Please contact us within 24 hours of receiving your order.
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The product must be unused, unworn, and in its original packaging.
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For hygiene reasons, bras, underwear/trousers, and bodysuits cannot be returned if they have been worn or used.
Refunds & Exchange
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If you receive the wrong, damaged, or defective product, we will offer a replacement or refund, subject to verification.
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Refunds will be processed after the returned item is received and inspected.
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Shipping charges may be non-refundable unless the mistake was made by us.
Important
Please check your parcel immediately after delivery. Video proof of opening the parcel is recommended for any claim regarding a missing, wrong, or damaged item.
For return or refund requests, please contact us with your order number and clear photos/videos of the product.