Refund policy

Return & Refund Policy

We want our customers to shop with confidence. Please read our policy before placing your order.

Returns

  • Returns are accepted only for wrong, damaged, or defective items received.

  • Please contact us within 24 hours of receiving your order.

  • The product must be unused, unworn, and in its original packaging.

  • For hygiene reasons, bras, underwear/trousers, and bodysuits cannot be returned if they have been worn or used.

Refunds & Exchange

  • If you receive the wrong, damaged, or defective product, we will offer a replacement or refund, subject to verification.

  • Refunds will be processed after the returned item is received and inspected.

  • Shipping charges may be non-refundable unless the mistake was made by us.

Important

Please check your parcel immediately after delivery. Video proof of opening the parcel is recommended for any claim regarding a missing, wrong, or damaged item.

For return or refund requests, please contact us with your order number and clear photos/videos of the product.