Frequently Asked Questions (FAQs)

1. Do you deliver across Pakistan?

Yes! We offer delivery to customers across Pakistan.

2. How long does delivery take?

Delivery usually takes 2–5 business days, depending on your location and courier service.

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery may be available for eligible orders and locations.

4. How can I place an order?

Simply select your desired product, size, and color, then provide your correct name, phone number, and delivery address.

5. Can I choose my size and color?

Yes! Available sizes and colors can be selected according to the options shown on the product page.

6. Can I return or exchange an item?

Returns or exchanges may be accepted for wrong, damaged, or defective items, according to our Return & Refund Policy.

7. Can I return used or worn innerwear?

For hygiene reasons, used or worn bras, underwear/trousers, and bodysuits cannot be returned.

8. What should I do if I receive the wrong or damaged product?

Please contact us as soon as possible with your order number and clear photos/videos of the product.

9. How can I contact customer support?

You can contact our customer support team through the contact details provided on our website.

10. Is my personal information safe?

Yes. We respect your privacy and keep your personal and order information confidential according to our Privacy Policy.